Privacy Policy

Privacy Policy: Effective Date: June 22, 2026

About

NEI Conferences is committed to protecting the privacy of participants, members, and visitors to our website.

This Privacy Policy describes how NEI Conferences collects, uses, stores, and protects personal information obtained through the NEI Conferences website, MyNEI account registrations, educational programme registrations, and related services.

This Privacy Policy applies to all educational programmes, products, services, and online resources offered by NEI Conferences through https://neiconferences.com.

Information We Collect and Store

When creating a MyNEI account, registering for an educational programme, purchasing educational content, or submitting a registration form, we may collect information including:

• Name and professional designation
• Profession and specialty
• Practice, institution, or organization
• Mailing address
• Email address
• Mobile telephone number
• Username and password
• Billing information
• Course selections and registration details
• Educational participation and completion records

This information may be used to:

• Create and manage MyNEI accounts
• Process programme registrations and educational purchases
• Provide access to educational content and learning resources
• Maintain educational records and course completion information
• Issue certificates and related documentation
• Respond to inquiries and provide participant support
• Communicate programme updates, registration information, and educational opportunities when consent has been provided
• Improve our educational programmes and services

We retain personal information only for as long as necessary to provide our services, maintain educational records, comply with legal and accounting requirements, and fulfill the purposes described in this Privacy Policy. Certain records may be retained for administrative, legal, tax, accounting, accreditation, or security purposes as required by applicable laws and regulations.

Contact Forms

When you contact NEI Conferences through a website form, we may collect your name, email address, and any information you choose to provide in your message.

This information is used solely to respond to your inquiry, provide assistance, and maintain a record of our communications.

We do not use information submitted through contact forms for marketing purposes unless you have provided explicit consent to receive such communications.

For security, administrative, and compliance purposes, certain technical information, including IP address data, may be recorded when forms are submitted.

Educational Resources and Brochures

When requesting educational resources, programme brochures, or informational materials from NEI Conferences, you may be asked to provide your email address.

If you provide consent, your email address may be used to deliver the requested materials and to communicate information about relevant educational programmes, events, and opportunities offered by NEI Conferences.

You may withdraw your consent or unsubscribe from these communications at any time.

Analytics

NEI Conferences uses website analytics tools, including Google Analytics, to better understand how visitors use our website and to improve the user experience.

Analytics information may include general website usage data such as pages visited, time spent on the website, browser type, device type, and geographic region. This information is collected in an aggregated and anonymized manner and is not used to personally identify visitors.

Where applicable, browser privacy settings and user preferences regarding analytics and cookies are respected.

Cookies

NEI Conferences uses cookies and similar technologies to improve website functionality, enhance user experience, and support access to MyNEI accounts and educational resources.

Cookies may be used to remember user preferences, maintain secure login sessions, support course tracking and completion records, and improve website performance.

Certain features of the website, including MyNEI account functionality and course progress tracking, may not operate correctly if cookies are disabled in a user’s web browser.

Users may choose to modify their browser settings to refuse or limit cookies; however, doing so may affect the functionality of certain areas of the website.

Access to Personal Information

Access to personal information is limited to authorized NEI Conferences personnel who require the information to administer educational programmes, process registrations, provide participant support, maintain educational records, and manage MyNEI accounts.

Depending on their role and responsibilities, authorized personnel may have access to information such as:

• Participant names and contact information
• Professional and registration information
• Educational programme registrations and participation records
• Billing and payment information
• Correspondence submitted through contact forms and support inquiries

NEI Conferences restricts access to personal information to those who require it to perform their duties and takes reasonable measures to protect the confidentiality of participant information.

Third-Party Service Providers

NEI Conferences may share limited personal information with trusted third-party service providers when necessary to operate our website, process payments, deliver educational services, and support participant registrations.

Examples include:

PayPal
NEI Conferences accepts payments through PayPal. When processing payments, certain information required to complete the transaction may be shared with PayPal, including billing and payment information. Please refer to the PayPal Privacy Policy for further details regarding their handling of personal information.

NEI Conferences does not sell, rent, or trade personal information to third parties for marketing purposes.

Personal Information

NEI Conferences collects personal information only when it is voluntarily provided by users through website forms, MyNEI account registration, educational programme registration, purchases, inquiries, subscriptions, or other interactions with our services.

Depending on the service being requested, personal information may include name, professional designation, specialty, organization, mailing address, email address, telephone number, billing information, and other information necessary to provide educational services and support.

Visitors may browse many areas of the website without providing personal information. However, certain services and features may require the submission of personal information in order to participate.

Users may request access to, correction of, or deletion of their personal information by contacting NEI Conferences at info@neiconferences.com, subject to any legal, regulatory, accreditation, accounting, or security requirements that require certain records to be retained.

Non-Personal Information

NEI Conferences may collect non-personal information about website visitors to help improve website functionality, security, and user experience.

This information may include technical data such as browser type, device type, operating system, Internet service provider, pages visited, referring websites, and other anonymous usage information.

Non-personal information is collected in an aggregated manner and is not used to personally identify individual visitors.

How We Use Personal Information

NEI Conferences may collect and use personal information for the following purposes:

To Provide Educational Services

To create and manage MyNEI accounts, process registrations, provide access to educational programmes and resources, maintain educational records, and issue certificates of participation or completion.

To Support Participants

To respond to inquiries, provide administrative support, assist with registrations, and address participant questions or requests.

To Improve Our Programmes and Website

To better understand how visitors and participants use our website, educational resources, and services, and to improve the overall user experience.

To Process Payments

To process payments for educational programmes, registrations, and related services. Payment information is shared only with trusted payment processors and only to the extent necessary to complete the transaction.

To Communicate with Participants

To send registration confirmations, programme information, account notifications, educational updates, and other communications related to services requested by the participant.

To Send Educational Opportunities and Updates

Where consent has been provided, NEI Conferences may send information regarding educational programmes, events, forums, Travel & Learn opportunities, and other services that may be of interest. Participants may unsubscribe from these communications at any time.

How We Protect Personal Information

NEI Conferences takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

Personal information is stored using appropriate security practices and is accessible only to authorized individuals who require access to perform their responsibilities.

Information transmitted between users and the NEI Conferences website is protected using industry-standard security technologies designed to help safeguard personal information and account data.

While no method of electronic transmission or storage can be guaranteed to be completely secure, NEI Conferences is committed to maintaining appropriate safeguards to protect the information entrusted to us.

Your Privacy Rights

Subject to applicable laws and regulations, users may request access to the personal information NEI Conferences maintains about them and may request that inaccurate or incomplete information be corrected.

Users may also request the deletion of their personal information. However, certain information may be retained where required for legal, regulatory, accounting, accreditation, administrative, or security purposes.

Requests regarding personal information may be submitted to NEI Conferences at info@neiconferences.com.

Sharing of Personal Information

NEI Conferences does not sell, rent, trade, or otherwise disclose personal information to third parties for marketing purposes.

We may share limited information with trusted service providers when necessary to operate our website, process payments, administer educational programmes, maintain MyNEI services, provide participant support, or fulfill other legitimate business purposes. Such service providers are permitted to use personal information only to the extent necessary to provide the services requested.

NEI Conferences may also use aggregated or anonymized information that does not identify individual users for statistical, analytical, or service improvement purposes.

Changes to This Privacy Policy

NEI Conferences may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices.

When material changes are made, the revised version will be posted on this page and the effective date will be updated accordingly.

We encourage users to review this Privacy Policy periodically to remain informed about how their personal information is collected, used, and protected.

Acceptance of This Privacy Policy

By accessing or using the NEI Conferences website, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please do not use the website or submit personal information through our services.

Your continued use of the website following any updates to this Privacy Policy constitutes acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or the personal information maintained by NEI Conferences, please contact us at:

Email: info@neiconferences.com

NEI Conferences will make reasonable efforts to respond to privacy-related inquiries in a timely manner.